dependability

story - last week rachel's toyota, Dallas, was suddenly not working so well in the ac department. not a fun thing at this time of year in the central valley. (luckily we are having a cooler than normal summer...which does not mean it's cool, just not scorching hot!)

with her car being sick we decided it should get well. we didn't really expect it to be anything other than it needed freon. wrong. instead it needed a new ac compressor, which includes taking off the belt (which i cannot think of the name right now but it does start with an 's'...big help, i know.) it happened to have a crack or two in it so we opted to replace said belt as well.

after having the car in their shop (precision auto) for a day it was finally fixed. we went and picked it up yesterday morning, then rach headed to work.

about half an hour later i received a call from rach. her car was making noises ---which it NEVER does. odd. we just had it fixed, why would it be making noises now when it wasn't before (that was our thought). i immediately called precision, who were apparently at lunch until 2 pm because all their phones were busy. finally at 2 i was able to get through. i explained the circumstances. ted, the service manager, asked me if we needed to have it towed. my response was, 'i don't know, you guys are the experts, what do you think?'

then i gave him rachel's number since i had no idea exactly what her car was doing and how bad it was. they decided to have it towed in, and it arrived after closing time. which meant that we had no idea what exactly was going on until today.

around 11 am we received a call. ted praised rach for having the car towed in. apparently they hadn't put the belt on tight enough (i still can't remember the name and i know it!) and it was just about to come off. who knows what would have happened had she driven it more? (i haven't a clue) but i would venture to say that it would not have been a pleasant outcome.

so i am grateful for precision auto's dependability - that when there was a problem with the car they stepped up and took care of it, and paid for the towing so that my daughter was not in an accident and that her car is well again.

p.s. it was the serpentine belt! my, i am getting old!